Privacy Policy
Last updated: February 14, 2026
1. Introduction
Welcome to Synclet ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our product-first development platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
By using Synclet, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you sign in with Google, we receive your name, email address, and profile picture from Google OAuth.
- Project Content: Product descriptions, prototypes, and specifications you create within our platform.
- Payment Information: If you subscribe to a paid plan, payment processing is handled by Stripe. We do not store your full credit card information.
- Communications: When you contact us for support or feedback.
2.2 Information Collected Automatically
- Usage Data: Information about how you use our service, including features accessed, screens generated, and session duration.
- Device Information: Browser type, operating system, and device identifiers.
- Log Data: IP address, access times, and pages viewed.
- Cookies: We use essential cookies for authentication and session management.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send service updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues or fraud
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with:
4.1 Service Providers
- Google: For authentication via Google OAuth
- Stripe: For payment processing
- Cloud Providers: For hosting and infrastructure
- Analytics Services: To help us understand service usage
4.2 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests, or to protect our rights, privacy, safety, or property.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit (HTTPS/TLS)
- Secure authentication mechanisms
- Regular security assessments
- Access controls limiting who can view your data
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data (subject to legal requirements)
- Portability: Request your data in a portable format
- Objection: Object to certain processing of your data
To exercise these rights, please contact us at privacy@synclet.com.
7. Cookies
We use cookies and similar technologies to:
- Keep you signed in to your account
- Remember your preferences
- Understand how you use our service
- Improve our service based on usage patterns
You can control cookies through your browser settings. Disabling cookies may affect the functionality of our service.
8. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@synclet.com